FAQ for Collections Scoring
(Doc ID 244374.1)
Last updated on MAY 04, 2021
Applies to:Oracle Advanced Collections - Version 184.108.40.206 and later
Information in this document applies to any platform.
This FAQ document identifies the most frequently reported how-to questions relating to the Oracle Collections Scoring.
Questions and Answers
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In this Document
|Questions and Answers|
|What is a Collections Scoring Engine and how is it used?|
|What does the scoring engine consist of?|
|Out-of-the-box, how does Collections determine a transaction is delinquent and what class of transactions are considered?|
|What is the View used?|
|What are the details for the scoring component and scoring engine?|
|How do Scoring Engines use Filters?|
|Are Filters required for Scoring Engines?|
|Do Scoring Components use Filters?|
|How does the Pre-Delinquent Seeded Scoring Components Work?|
|What is the Maximum Number of Records parameter used for in IEX: Scoring Engine Harness?|
|Why doesn't the Score appear for customer?|
|Why can't I see my new Scoring Engine when I am submitting IEX: Scoring Engine Harness?|
|What is the Score on the Collections Agent User Interface?|
|Can Support assist with Troubleshooting custom scoring engines?|