FAQ for Collections Scoring
(Doc ID 244374.1)
Last updated on MAY 20, 2024
Applies to:
Oracle Advanced Collections - Version 11.5.10.2 and laterInformation in this document applies to any platform.
Purpose
This FAQ document identifies the most frequently reported how-to questions relating to the Oracle Collections Scoring.
Questions and Answers
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In this Document
| Purpose |
| Questions and Answers |
| What is a Collections Scoring Engine and how is it used? |
| What does the scoring engine consist of? |
| Out-of-the-box, how does Collections determine a transaction is delinquent and what class of transactions are considered? |
| What is the View used? |
| What are the details for the scoring component and scoring engine? |
| How do Scoring Engines use Filters? |
| Are Filters required for Scoring Engines? |
| Do Scoring Components use Filters? |
| How does the Pre-Delinquent Seeded Scoring Components Work? |
| What is the Maximum Number of Records parameter used for in IEX: Scoring Engine Harness? |
| Why doesn't the Score appear for customer? |
| Why can't I see my new Scoring Engine when I am submitting IEX: Scoring Engine Harness? |
| What is the Score on the Collections Agent User Interface? |
| Can Support assist with Troubleshooting custom scoring engines? |