Work Confirmation Error: Supplier on this PO shipment does not match supplier on receipt (Doc ID 2443837.1)

Last updated on APRIL 30, 2020

Applies to:

Symptoms

Problem Statement
Work Confirmation is stuck in RTI with following error.

Error
Error: Supplier on this PO shipment does not match supplier on receipt

Cause: This purchase order shipment has a different supplier than you specified on this receipt.

Action: Create a separate receipt for this supplier, or omit the purchase order shipment from the current receipt.

Steps to Reproduce

1. Two POs with different Suppliers.
   PO-1 / Supplier-1
   PO-2 / Supplier-2
   
   
2. Create WC against PO-1
   Save, Do not Submit.
   
   
3. Create WC against PO-2
   User will see two lines in the same WC.
   One line is for PO-1, and the other line is for PO-2.
   Submit.
   
   
4. Data issue has occurred in RHI and RTI.
   Only One RHI record is created with one VENDOR_ID and VENDOR_SITE_ID.
   But Two RTI records are linked to this one RHI with two different VENDOR_ID and VENDOR_SITE_ID.
   
   
5. After RTP is run,
   one RTI record is processed successfully and the other one is stuck.

Changes

Cause

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