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Additional Order Information Does Not Display Invoice Numbers Created In AR (Doc ID 2444831.1)

Last updated on AUGUST 06, 2020

Applies to:

Oracle Order Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On :  12.2.6 version, Transaction Entry

Find user when selecting Sales Order 'Additional Order Information' and clicking on display Invoices in the Invoices/Credit Memos tab,  there are no invoices displayed.

EXPECTED BEHAVIOR
-----------------------
Expect to see the invoices displayed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Query the order  XXXXXX 
3. From 'Main' tab (Header) , Select menu 'Actions> Additional Order Information'
4. Click on the 'Invoices / Credit Memos' tab
5. Click on 'Invoice Details'
6. Not able to see the invoice

Cause

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In this Document
Symptoms
Cause
Solution
References


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