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Value For Line / Product Is Empty In The Claims After Claim Update. (Doc ID 2445318.1)

Last updated on FEBRUARY 23, 2023

Applies to:

Oracle Trade Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, CLAIMS

ACTUAL BEHAVIOR
---------------

Create a claim and populate line/product value at line level and save the claim. After clicking on update , line/product filed values is blank and value not getting saved.

EXPECTED BEHAVIOR
-----------------------
Line/Product filed value at claim line level should get saved properly without becoming blank.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1) Open claim -- non prom tab -- enter value for line/product and click on update



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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