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Payment Term on Renewed Contract is Getting Overwritten when Payment Type is Credit Card (Doc ID 2445434.1)

Last updated on MARCH 05, 2019

Applies to:

Oracle Service Contracts - Version 12.2.2 and later
Information in this document applies to any platform.

Symptoms

The Payment Term on renewed Service Contracts is getting overwritten for Payment Type of 'Credit Card'.

Steps
Create two Sales Orders, one using a Credit Card and the other not using a Credit Card.
The Sales Orders have Payment Term IMMEDIATE
Global Contracts Defaults has Payment Term of 'Net 30'.

Without Credit Card:
Service contract has payment term IMMEDIATE
Renewed Service Contract has Payment Term IMMEDIATE

With Credit Card:
Service contract has payment term IMMEDIATE
Renewed Service contract has Payment Term NET 30

Cause

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In this Document
Symptoms
Cause
Solution
References


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