Sales Order Lines Are Getting Stuck In Pricing Error Hold
(Doc ID 2445678.1)
Last updated on JULY 29, 2020
Applies to:
Oracle Order Management - Version 12.1 and laterInformation in this document applies to any platform.
Symptoms
After Ship Confirm, Sales Order Lines are getting stuck in 'Pricing Error Hold'.
These lines are not able to Invoice.
ERROR
Exiting OE_Flex_Cogs_Pub.Start_process : E
User-Defined Exception:80
NO. OF OE MESSAGES :1
RETURN STATUS FROM OE_FLEX_COGS_PUB.START_PROCESS IS E
CONCAT_SEGS IS
CONCAT_IDS IS
CONCAT_DESCRS IS
L_CONGS_RETURN_CCID IS
Cost Of Goods Sold Account Generation Failed with error : ORA-20002: 3136: Item 'OECOGS/519090' cannot be accessed while synchronous process in progress.
l_account ==> 328805
Exiting WSH_SHIP_CONFIRM_ACTIONS.GET_ACCOUNT (08/31/2018 03:37:20 AM, 4.27 seconds)
RET_STATUS:E ACCOUNT_ID:328805
Unable to get account for delivery detail id xxxxx
Warning at line ==> XXXXX
delivery_detail_id ==> xxxxx
trx_interface_id ==> xXxXxX
freight_code ==> <FREIGHT CODE>
...
RETURN STATUS FROM OE_FLEX_COGS_PUB.START_PROCESS IS E
CONCAT_SEGS IS
CONCAT_IDS IS
CONCAT_DESCRS IS
L_CONGS_RETURN_CCID IS
Cost Of Goods Sold Account Generation Failed with error : ORA-20002: 3136: Item 'OECOGS/519091' cannot be accessed while synchronous process in progress.
...
RETURN STATUS FROM OE_FLEX_COGS_PUB.START_PROCESS IS E
CONCAT_SEGS IS
CONCAT_IDS IS
CONCAT_DESCRS IS
L_CONGS_RETURN_CCID IS
Cost Of Goods Sold Account Generation Failed with error : ORA-20002: 3136: Item 'OECOGS/519093' cannot be accessed while synchronous process in progress.
l_account ==> 328805
Exiting WSH_SHIP_CONFIRM_ACTIONS.GET_ACCOUNT (08/31/2018 03:37:26 AM, 1.71 seconds)
RET_STATUS:E ACCOUNT_ID:328805
Unable to get account for delivery detail id xxxxx
Warning at line ==> xxxxx
STEPS
The issue can be reproduced at will with the following steps:
1. Ship confirm order
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |