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For Parent Supplier User, Child Contact Details Page Showing NULL Vaalues And Not Allowing To Update (Doc ID 2445833.1)

Last updated on OCTOBER 12, 2020

Applies to:

Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

While trying to view child supplier contact details from a parent supplier user login, update contact page shows null values.

EXPECTED BEHAVIOR

Expected, system should show child supplier contact details while accessing update contact page from parent supplier user login.

STEPS

The issue can be reproduced at will with the following steps:

1.As a Parent Supplier User, navigate to supplier profile and user manager responsibility -> supplier details page
2.From supplier administration tab, click on Contact directory and then click on update icon corresponding to any child supplier contact.
3.Update Contact page shows null values instead of showing the contact details


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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