One-Step Material Issue Fails When Clicking "On Hand Details' Icon
(Doc ID 2445929.1)
Last updated on FEBRUARY 10, 2021
Applies to:Oracle Enterprise Asset Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
When attempting to Enter material in one-step material issue, the following error occurs.
500 Internal Server Error..............
The issue can be reproduced at will with the following steps:
1. Responsibility = Maintenance Super User
2. Navigation = Select an organization
3. Go to Work Orders Tab and search with a Work Order Number and click on Work Order Number hyper link
4. Go to Material tab and click on ‘One Step Issue’ button
5. Enter material number and tab out. Then click on to ‘On Hand Details’ icon.
6. 500 Internal Server Error
Patch application of a security patch caused this error
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