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One-Step Material Issue Fails When Clicking "On Hand Details' Icon (Doc ID 2445929.1)

Last updated on FEBRUARY 10, 2021

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to Enter material in one-step material issue, the following error occurs.

ERROR


500 Internal Server Error..............




STEPS
The issue can be reproduced at will with the following steps:

1.  Responsibility = Maintenance Super User
2.  Navigation =  Select an organization
3.  Go to Work Orders Tab and search with a Work Order Number and click on Work Order Number hyper link
4.  Go to Material tab and click on ‘One Step Issue’ button
5.  Enter material number and tab out.  Then click on to ‘On Hand Details’ icon.
6.  500 Internal Server Error

Changes

 Patch application of a security patch caused this error

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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