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Install Base Not Created For Sales Order Line Closed (Doc ID 2446438.1)

Last updated on MARCH 10, 2019

Applies to:

Oracle Installed Base - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
Sales order lines with non transactable, shipping enabled and IB trackable items are not coming to IB interface table
EXPECTED BEHAVIOR
-----------------------
Sales order lines with non transactable, shipping enabled and IB trackable items should interface to install base


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an order with non transactable, shipping enabled and IB trackable items
2. Process the order till closing the lines
3. These order lines will not be interfaced to install base interface

BUSINESS IMPACT
-----------------------
Due to this issue, users cannot create the instances for non transactable, shipping enabled and IB trackable items

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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