Sales Person Updated At Quote Header Not Cascading Down To Sales Credit Form
(Doc ID 2446946.1)
Last updated on APRIL 25, 2023
Applies to:
Oracle Quoting - Version 12.2.5 and laterInformation in this document applies to any platform.
Symptoms
On Test: 12.2.5 version, FORMS User Interface
ACTUAL BEHAVIOR
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Sales Person Updated at Quote Header NOT cascading down to Sales Credit Form
EXPECTED BEHAVIOR
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When sales person info was updated on Quote header, salesperson listed in Sales Credit Form should be updated automatically.
STEPS
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The issue can be reproduced at will with the following steps:
1. Open Quote in Quote form
2. Create a Quote
3. Check Sales person on Quote header and sales credit form are same
4. Update salesperson on quote header
5. Open Sales Credit form, Actions > Update Sales Credit
Note that old sales person still there.
BUSINESS IMPACT
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The issue has the following business impact:
This cause confusion and incorrect sales credits.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |