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Sales Person Updated At Quote Header Not Cascading Down To Sales Credit Form (Doc ID 2446946.1)

Last updated on MARCH 31, 2020

Applies to:

Oracle Quoting - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On Test: 12.2.5 version, FORMS User Interface

ACTUAL BEHAVIOR
---------------
Sales Person Updated at Quote Header NOT cascading down to Sales Credit Form

EXPECTED BEHAVIOR
-----------------------
When sales person info was updated on Quote header, salesperson listed in Sales Credit Form should be updated automatically.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Open Quote in Quote form
2. Create a Quote
3. Check Sales person on Quote header and sales credit form are same
4. Update salesperson on quote header
5. Open Sales Credit form, Actions > Update Sales Credit
Note that old sales person still there.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
This cause confusion and incorrect sales credits.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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