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Unable To Remove A Fulfillment Set From A Configured Order (Partially Shipped) (Doc ID 2447366.1)

Last updated on FEBRUARY 22, 2019

Applies to:

Oracle Order Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

When attempting to remove a Fulfillment Set from a configured order that has partially shipped, so that the rest of the order can be Invoiced, the system allows removal of the Fulfillment Set from the parent (PTO) line, but the update is not propagating to the child lines, and the following error occurs. That is the same error returned when attempting to remove the Fulfillment Set from a child line without removing it from the parent first.

ERROR
User cannot perform set operations on this line.


STEPS
1. Via the Order Management Responsibility.
2. Navigate: Orders, Returns > Sales Orders
3. Query Order Number = 716120, Go to Line Items tab.
4. With cursor on child Line: 1.1.1.0, attempt to remove from Fulfillment Set with Actions.

Cause

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In this Document
Symptoms
Cause
Solution
References


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