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Autocreate Configuration Items Taking Long Time to Complete (Doc ID 2447969.1)

Last updated on JANUARY 16, 2020

Applies to:

Oracle Order Management - Version 12.1.3 and later
Oracle Configure to Order - Version 12.2.4 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On the production release 12.1.3 instance, system is experiencing slow performance when submitting the Autocreate Configuration Items to create star items. It is taking up to 7 hours or more for the program to complete.

EXPECTED BEHAVIOR
-----------------------
The expectation is to have the Autocreate Configuration Items process complete within 15 minutes.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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