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Cust Form: Why doesn't Geography Hierarchy validate address combinations that are Valid Address Combinations for the Country Indicated? (Doc ID 2448471.1)

Last updated on SEPTEMBER 26, 2018

Applies to:

Oracle Trading Community - Version 12.0 and later
Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

Release 12.0+,  When entering an address for an account an error occurs. The address details are not found in geography hierarchy as valid address detail combinations.
In this example the specific address details are :

South Abington, PA 18411-2920

It has been validated that this is a valid USPS combination.  The address can not be entered.

Upon entry the only other suggestions provided for this county are three other cities (Clarks Green, Clarks Summit, and Glenburn)

The desired combination is not found.   Can the combination be added and why doesn't the system already recognize this as valid?

ERROR
-----------------------
Please enter valid address elements for CITY, POSTAL CODE

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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