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Order Import Poor Performance (Doc ID 2448524.1)

Last updated on AUGUST 19, 2020

Applies to:

Oracle Order Management - Version 12.2.5 and later
Oracle Advanced Pricing - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Transaction Entry

When attempting to run Order Import the users are experiencing performance
issues caused by dead locks on the database which block a lot of other
sessions. Example: Order Import concurrent program starts 4 child Order Import Child concurrent requests, each child ran
from 2 to 3 hours. At some points, these order import program caused dead locks on
the database and blocked a lot of other sessions.





Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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