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UPK: Import of Large Zipped Title Fails With Error: General exception occurred. Delete File Failed! (Doc ID 2448921.1)

Last updated on APRIL 04, 2025

Applies to:

User Productivity Kit - Version 12.1.0.4 and later
Information in this document applies to any platform.

Goal

Q1. When publishing content from UPK Developer to Knowledge Center server,  in the Server URL field can the IP address of the server be used instead of the hostname?

Q2. What are the steps to import a large zipped title (~3 GB) ?

      Currently, the title import fails with the error:

      General exception occurred. Delete File Failed!: The process cannot access the file.
      \\share\KContent2\temp\9b308472-7956-4b90-bb6b-eca45e74803c\1260b0ea-ca45-41cb-9c49-c15e57378647.odzip' because it is being used by another process.

 

 

Solution

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In this Document
Goal
Solution
References


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