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OTL: Unable To Generate PDF For Timecard Status Dashboard Error XML-20121 (Doc ID 2450077.1)

Last updated on JULY 29, 2021

Applies to:

Oracle Time and Labor - Version 12.2.4 and later
Information in this document applies to any platform.


Unable to generate PDF for Timecard Status Dashboard

In Timecard Status Dashboard, when  the user clicks the "Generate PDF Report" button, it shows below error.

Error Page
You have encountered an unexpected error. Please contact the System Administrator for assistance.

Error details:

Caused by: org.xml.sax.SAXParseException; lineNumber: 718; columnNumber: 610; Column 610>: XML-20121: (Fatal Error) End tag does not match start tag 'LOC_TYPE'.

Steps to Reproduce
The issue can be reproduced at will with the following steps:
Log in using user account
Go to Manager Self Service Resp > Timecard Status Dashboard
Populate these following fields with below values

Start Date : 01-Jul-2018
End Date : 24-Aug-2018
Then click Go Button.
Click the link in Total Column and Generate PDF Report button




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