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Error "ORA-28239: no key provided" Accessing PSON Link For ACH Bank Accounts On IBY FC Admin UI (Doc ID 2450974.1)

Last updated on SEPTEMBER 24, 2018

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On TEST: 12.1.3 version, FC Dashboard

Click on PSON hyperlink returns error.

ERROR
-----------------------
You have encountered an unexpected error. Please contact the System Administrator for assistance.

ERROR in the Page Source or On-screen Debug Log
------------------------------------------------------------


STEPS
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The issue can be reproduced at will with the following steps:

1. Funds Capture Process Manager
2. Navigation: Home>Settlements --> Query for a given Date
3. Click on PSON hyperlink for a Transaction paid through Bank Account Transfer (ACH)

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Unable to view transaction details.

Changes

 

Cause

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