Why Is It Required To Enter The Serial Numbers For Repair Orders Created For Items Serialized 'At Sales Order Issue' And Quantity>1?
(Doc ID 2451287.1)
Last updated on MARCH 06, 2019
Applies to:Oracle Depot Repair - Version 12.2.6 and later
Information in this document applies to any platform.
When creating a repair order with quantity=1 for an item that is serialized "At sales order issue", the system saves it without any messages.
But when creating a repair order with quantity>1 for same item, the following message is displayed:
"Draft repair order will be created. Enter the serial numbers using Capture Serial Numbers option from Tools Menu."
Why is it required to enter the serial numbers in this case?
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