My Oracle Support Banner

Transaction: Error When Trying To Copy From A Previous Invoice To A New Invoice (Doc ID 2451317.1)

Last updated on OCTOBER 02, 2018

Applies to:

Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

On R12, Transaction form, error occurs when trying to copy from a previous invoice for an account. 

The account details shows a Bill_To site use is active for the address associated with the invoice..

Review of the Trading Community Analyzer data for the customer shows that there are two Bill_To site uses associated with the address associated with the invoice.

The Bill_Tos are listed in the HZ_CUST_SITE_USES_ALL  table.  One active and one is not.  

ERROR
-----------------------
Please activate the bill-to site use before copying this transaction.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.