My Oracle Support Banner

When Using Negative Usage Billing of Service Contracts, the Unit Price is Negative but the Quantity is Positive on the Invoice (Doc ID 2451543.1)

Last updated on MARCH 04, 2019

Applies to:

Oracle Service Contracts - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

After running the Service Contracts Main Billing program for a negative counter reading, the Invoice has a Unit Price that is negative, however, the Quantity is positive.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.