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How does one Resubmit a Rejected Approval on Sales Order ? (Doc ID 2451563.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Order Management - Version 12.2.5 and later
Information in this document applies to any platform.


How do I resubmit a rejected approval (status = Return Rejected) on sales order ?

I have my AME rule set up
I tested it and it works
I created an order for a return
Workflow sent the notification as expected
The Approver selected REJECTED on the notification
The order status is now Return Rejected
The line status still moved to awaiting shipping

How do I resubmit the Approval?


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