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User's Responsibilities Remain Disabled Occasionally After Enabled Them (Doc ID 2452350.1)

Last updated on SEPTEMBER 27, 2018

Applies to:

Oracle Workflow - Version 12.2 to 12.2.6 [Release 12.2]
Information in this document applies to any platform.

Symptoms

In EBS 12.2.4, using API FND_USER_PKG to update user and responsibilities.

Occasionally, the responsibilities remains disabled

The issue could be reproduce with the following steps.

STEPS
-----------------------
1. Use fnd_user_pkg.UpdateUser to disable a user, e.g. BOB

2. Use fnd_user_pkg.addresp to disable the reps of the user BOB

3. Use fnd_user_pkg.UpdateUser to enable the user BOB.

4. Use fnd_user_pkg.addresp to enable the reps of BOB.

Changes

 WF_DEFERRED has a bad performance to process events.

Cause

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