My Oracle Support Banner

After India GST RUP 11 Patch application, Process Claim Option Is Not Available In Tools Menu (Doc ID 2453061.1)

Last updated on FEBRUARY 01, 2021

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, GST Inventory

ACTUAL BEHAVIOR
---------------
When user has applied RUP 11 patch, he finds that process claim functionality is not available from tools menu.

EXPECTED BEHAVIOR
-----------------------
process claim functionality should be available from tools menu.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Deliver the material of the receipt.
2. Try to navigate to tools> Process Claim


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot follow the process he was following before RUP 11 patch application.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.