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Unable To Create ISP Invoice With Requester Who Has Been Terminated With Future Date (Doc ID 2453580.1)

Last updated on SEPTEMBER 29, 2018

Applies to:

Oracle Payables - Version 12.1.3 to 12.2.6 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, iSupplier Portal- Self service invoice

When attempting to enter invoice for requestor who has been Terminated with future date
the following error occurs.
ERROR
-----------------------
The customer contact information is missing, incorrect or we are unable to determine a unique requester. Please provide either the e-mail address or first and last name of your contact

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. iSupplier Portal Responsibility,Invoices->Create Invoice 

2.Enter the Requestor Information, First Name,Last Name , Email 

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create invoice 

Cause

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In this Document
Symptoms
Cause
Solution
References


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