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Error When A "Promotion" Modifier With A Formula Of Type "Function" Applied (Doc ID 2453672.1)

Last updated on SEPTEMBER 30, 2018

Applies to:

Oracle iStore - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On Test: 11.5.10.2 version, Shopping Cart Related

Error Applying a Promotion Code that has a Formula of type "Function"

ERROR
-----------------------
The application is currently not available or an unexpected error has occurred.
Please try again later. If this message persists, please contact the system administrator.

ERROR in PAGE SOURCE
----------------------------------------------
Stack:
oracle.apps.ibe.shoppingcart.quote.QuoteException
at oracle.apps.ibe.shoppingcart.quote.Quote.save(Quote.java)
at oracle.apps.ibe.shoppingcart.quote.Quote.save(Quote.java)
at _oa__html.__ibeChkOutBillP._jspService(__ibeChkOutBillP.java:1273)
at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
at oracle.jsp.JspServlet.service(JspServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)
at org.apache.jserv.JServConnection.run(JServConnection.java:294)
at java.lang.Thread.run(Thread.java:619)
Caused by: oracle.apps.jtf.base.resources.FrameworkException: FER: Formula: <XXX>_FORMULA
There are undefined Step Numbers in the formula.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Setup Ask-for promo code using formula
2. Apply it to cart
3. Receive Error

Cause

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In this Document
Symptoms
Cause
Solution
References


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