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12.2 E-Business Suite Web Applications Desktop Integrator Template Document Opens In Protected Mode By Default On All User Desktops (Doc ID 2453740.1)

Last updated on APRIL 26, 2021

Applies to:

Oracle Web Applications Desktop Integrator - Version 12.2.4 and later
Information in this document applies to any platform.


E-Business Suite 12.2 Web Applications Desktop Integrator, WEBADI template issues






Web Applications Desktop Integrator templates are opening in protected mode by default when downloading from Internet Explorer.

For example downloading a WebADI template from Oracle Trade Management Administrator > Desktop Integration > Create Document results in the following message:

WEBADI template is Protected mode

In EXCEL, below setup already exists

Click the File tab.
Click Options.
Click Trust Center.
Click the Trust Center button.
Click on Trust Center Settings
Click on Protective view.

The issue can be reproduced at will with the following steps:
1. Login to EBS application
2. Select "Oracle Trade Management Administrator > Desktop Integration > Create Document"
3. Downloads the excel in local machine.
4. The excel sheet opens in protected mode by default.

The issue has the following business impact:
Due to this issue, users cannot get the excel downloaded from EBS in unprotected mode by default.


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