My Oracle Support Banner

GST: AR Credit Memo when interfaced with invoice reference get tax amount as 0 (Doc ID 2453748.1)

Last updated on JANUARY 01, 2021

Applies to:

Oracle Financials for India - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
We are trying to Import Credit Note with reference to Invoice, and the Tax Distribution amount is going to 0.
Amount in RA_CUST_TRX_LINE_GL_DIST_ALL is zero for GST Tax rows.

EXPECTED BEHAVIOR
-----------------------
Expect correct amount in RA_CUST_TRX_LINE_GL_DIST_ALL for TAX rows.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Load data via interface for AR credit memo along with taxes.
When loading data , the Credit memo is referenced with AR invoice.
Find that the tax amount is appearing as '0' .


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, data is wrong and unable to post the Credit Memo.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.