GST: AR Credit Memo when interfaced with invoice reference get tax amount as 0
(Doc ID 2453748.1)
Last updated on JANUARY 01, 2021
Applies to:
Oracle Financials for India - Version 12.1.1 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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We are trying to Import Credit Note with reference to Invoice, and the Tax Distribution amount is going to 0.
Amount in RA_CUST_TRX_LINE_GL_DIST_ALL is zero for GST Tax rows.
EXPECTED BEHAVIOR
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Expect correct amount in RA_CUST_TRX_LINE_GL_DIST_ALL for TAX rows.
STEPS
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The issue can be reproduced at will with the following steps:
Load data via interface for AR credit memo along with taxes.
When loading data , the Credit memo is referenced with AR invoice.
Find that the tax amount is appearing as '0' .
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, data is wrong and unable to post the Credit Memo.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |