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Business Event Oracle.apps.ont.oi.xml_int.status Not Working In Random Condition (Doc ID 2453921.1)

Last updated on OCTOBER 02, 2018

Applies to:

Oracle Order Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, Transaction Control

ACTUAL BEHAVIOR
---------------
There is a custom solution which is based upon seeded Business Event. But this event is not working in some random cases and doesn't get fired for all lines.
- For example: When creating a sales order with 10 lines (entered status). - Business Event fired
  Booked Sales order (Awaiting shipping status) - Scheduled Ship Date populated - Business Event fired for only 8 lines

EXPECTED BEHAVIOR
-----------------------
Business Event to fire for all lines

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. create a sales order with 10 lines (entered status). - Business Event fired
2. book sales order (Awaiting shipping status) - Scheduled Ship Date populated
3. Issue appears - Business Event fired for only 8 lines


Cause

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In this Document
Symptoms
Cause
Solution
References


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