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Collections Agent UI (IEXRCALL) Tools > Print BPA Transactions Getting Error APP-IEX-240795 (Doc ID 2454085.1)

Last updated on FEBRUARY 20, 2019

Applies to:

Oracle Advanced Collections - Version 12 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, Universal Work Queue

In collections agent responsibility on clicking Tools > Print BPA transactions getting error.

ERROR
-----------------------

APP-IEX-240795: \"Printing Pending"\ value is Yes for the following transaction(s). Please exclude from the print list and try again

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Collections Agent > Tools
2. Print BPA transactions > Check if system prompts error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users find discrepancy in printing BPA transactions

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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