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12.2 E-Business Suite Applications Framework Mobile Application Workflow Notification Email Is Blank Or Does Not Display When Opened From An Android / Apple IOS Email Client (Doc ID 2454604.1)

Last updated on OCTOBER 12, 2018

Applies to:

Oracle Workflow - Version 12.2.7 and later
Oracle Applications Framework - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

E-Business Suite 12.2 Applications Framework, Mobile Approvals Application issues

 




After a 12.2 upgrade the email notifications for REQAPPRV and POAPPRV are incorrectly displayed in mobile mail client. 

The same notifications are displayed correctly from user desktop machines.

The email notifications fail to display in mobile device emails when opened from and Android or IOS email client, as the body of the notification is blank.

Changes

 

Cause

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