My Oracle Support Banner

Advance Billing Invoices Are Not Visible In Lease Center (Doc ID 2455107.1)

Last updated on JULY 07, 2022

Applies to:

Oracle Lease and Finance Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Billing Modules

ACTUAL BEHAVIOR
---------------
Advanced Rent Invoices are not displayed in the Invoice grid in the Lease Center > Account tab.

EXPECTED BEHAVIOR
-----------------------
Expect any Receivables Invoices generated from the Lease to be displayed in this grid.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create and Book a contract.
2. Create an Advance Receipt against the contract.
3. Run Advance Billing for the contract.
4. Check Operations > Invoices for the contract and the Advance Invoice is displayed.
5. Check the Lease Center and no invoice is displayed.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view these invoices in the Lease Center.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.