Advance Billing Invoices Are Not Visible In Lease Center
(Doc ID 2455107.1)
Last updated on JULY 07, 2022
Applies to:
Oracle Lease and Finance Management - Version 12.2.5 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.5 version, Billing Modules
ACTUAL BEHAVIOR
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Advanced Rent Invoices are not displayed in the Invoice grid in the Lease Center > Account tab.
EXPECTED BEHAVIOR
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Expect any Receivables Invoices generated from the Lease to be displayed in this grid.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create and Book a contract.
2. Create an Advance Receipt against the contract.
3. Run Advance Billing for the contract.
4. Check Operations > Invoices for the contract and the Advance Invoice is displayed.
5. Check the Lease Center and no invoice is displayed.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot view these invoices in the Lease Center.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |