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ENTITY_CODE of OE_REASONS Is HEADER For Order Line Changes (Doc ID 2455191.1)

Last updated on MARCH 03, 2019

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Trx Changes & Cancellations

ACTUAL BEHAVIOR
---------------
Defined processing constraint to "Generate Version and Require Reason" when updating Request Date at Order Line level. The Request Date associated with order lines is changed and a reason with comment is entered. However, Reason History for that order indicates that the reason has been associated with the Order and not the Order line. The oe_reasons table ENTITY_CODE value is HEADER. Patch 18546599:R12.ONT.B have been applied but that did not resolve the issue.

EXPECTED BEHAVIOR
-----------------------
Expect the oe_reasons table ENTITY_CODE to reflect correct value.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management Super User responsibility
2. Chang Request Date associated with order line.
3. Check ENTITY_CODE in oe_reasons table。

Cause

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In this Document
Symptoms
Cause
Solution
References


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