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Promise to Pay Confirmation Letter Error: Template is not Active (Doc ID 2455913.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Advanced Collections - Version 12.2.7 and later
Information in this document applies to any platform.

Goal

When sending the Promise Confirmation letter it errors out with

     Error : Template is not active
 

Solution

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In this Document
Goal
Solution
References


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