My Oracle Support Banner

Unable To Login Using SSO Link In Fusion Mobile Expenses (Doc ID 2456004.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Internet Expenses - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Mobile Expenses

When attempting to log into the Fusion Mobile Expenses App, with SSO login the following issue is occurring:

1) After entering the required data and press Login, the device is spinning and does not return.
2) Invalid Login.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. On the device select the STS tab then enter :
  a. The HOST URL: http://<hostname:port>/SSO
  b. Enter USERNAME/PWD 
  c. STS URL: http://<hostname:port>/accessgate/

  
2. Press Login
3. The device displays the spinning wheel and does not return,

The EBS login works.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.