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12.2 E-Business Suite Technology Stack Java Web Start Install Completes But Desktop PC Returns Errror "Windows Can Not Find The Firefox File" (Doc ID 2456467.1)

Last updated on MAY 16, 2019

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

E-Business Suite 12.2 Applications Technology Stack, Forms for App Technology related issues

 

 

 

 



When attempting to run Java Webstart after following <Note 2003483.1> the following error occurs:


 "Windows can not find the firefox file"

After activating Java Web Start in an environment some users have problem when try open outputs of concurrent requests, or export a list in forms.

The problem only occurs for some users who are working in EBS Forms using Mozilla Firefox EBS 52 and 60 (Quantum).



The issue can be reproduced at will with the following steps:
1. Run Javawebstart
2. "Windows can not find the firefox file

The issue has the following business impact:
Due to this issue, users cannot use Javawebstart.

Cause

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In this Document
Symptoms
Cause
Solution
References


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