My Oracle Support Banner

Asset Hierarchy Tree Does Not Show Asset Owned by a Non EAM Organization (Doc ID 2456633.1)

Last updated on OCTOBER 16, 2018

Applies to:

Oracle Enterprise Asset Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Work Execution

When viewing assets hierarchy, the tree is not shown for asset owned by a non EAM enabled organization

Expect to be able to see all trees

The issue can be reproduced at will with the following steps:
1. Maintenance Super User responsibility
2. Asset tab page
3. search for asset and go Hierarchy
4. observe behavior


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.