My Oracle Support Banner

Sales Orders Not Pricing By Primary Unit Of Measure (Doc ID 2456863.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Order Management - Version 12.1.1 to 12.2.8 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Finance & Accounting

ACTUAL BEHAVIOR
---------------
After upgrade from 12.1.1 to 12.1.3 Order Lines are Priced based on the Secondary UOM (Unit of Measure) instead of using the Primary UOM.

EXPECTED BEHAVIOR
-----------------------
Pricing should be based on the Primary UOM.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a new Sales Order
2. Enter a new Line.
3. Price is calculated based on the Secondary UOM.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Lines priced based on Secondary UOM instead of Primary UOM.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.