For Some Cases a Promotion Is Not Creating A Price Adjustment Record for The Buy Item Line
(Doc ID 2456973.1)
Last updated on NOVEMBER 13, 2019
Applies to:
Oracle Order Management - Version 11.5.10.2 and laterInformation in this document applies to any platform.
BOGO
Promotional Goods
Benefit Item
Buy One Get One
Symptoms
ACTUAL BEHAVIOR
For Some order types a Buy One Get One (BOGO)
is not creating a price adjustment record on the BUY line.
This results in the BOGO reapplying and duplicating any time that pricing is called.
EXPECTED BEHAVIOR
Expects the price adjustment to be present and for the modifier to apply only once.
STEPS
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User (or equivalent)
2. Navigate to: Orders, Returns > Sales Orders
3. Enter order line for the buy item.
4. Save
5. Actions > View Adjustments
--No record for the BOGO adjustment
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |