My Oracle Support Banner

R12:IBY: Special Characters Inserted into Start of Payment File (Doc ID 2457424.1)

Last updated on OCTOBER 09, 2018

Applies to:

Oracle Payables - Version 12.2.4 and later
Oracle Payments - Version 12.2.4 and later
BI Publisher (formerly XML Publisher) - Version 10.1.3.2.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
There are special characters being inserted into the start of the payment file that can only be seen through a hex editor.
The Format Payment Instructions request is not ending in warning.

EXPECTED BEHAVIOR
No special characters should be getting inserted into payment files that are not defined in the data or template.

STEPS
1. Submit payment using custom template
2. Process payment through Formatting stage
3. In concurrent request history, click View Output for Format Payment Instructions
4. Download the file locally
5. View the file in a hex editor and observe special characters:
    0xEF 0xBB 0xBF

BUSINESS IMPACT
The issue has the following business impact:
Millions of dollars worth of payments are created weekly.  Employees need to manually delete the special characters from payment files prior to transfer to the bank to ensure they can be processed.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.