R12/IBY: Special Characters Inserted into Start of Payment File (Doc ID 2457424.1)

Last updated on SEPTEMBER 14, 2023

Applies to:

Symptoms

 
There are special characters being inserted into the start of the payment file that can only be seen through a hex editor.
The Format Payment Instructions request is not ending in warning.



STEPS
1. Submit payment using custom template
2. Process payment through Formatting stage
3. In concurrent request history, click View Output for Format Payment Instructions
4. Download the file locally
5. View the file in a hex editor and observe special characters:
    0xEF 0xBB 0xBF

 Employees need to manually delete the special characters from payment files prior to transfer to the bank to ensure they can be processed.

Cause

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