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Depot Repair - How To Change Customer Information After The Service Request Is Created and Saved? (Doc ID 2457809.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Depot Repair - Version 12.2.3 and later
Information in this document applies to any platform.


On : 12.2.3, Depot Repair

How can you change Customer information after Saving the service request on the Service Order form.

While entering information in the Depot Repair Service Request form, there are fields that auto fill when the customer
is entered.  For example the address will auto populate, or if a Serial Number is entered, the Customer name will auto populate 



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