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Stuck Sales Order Issue In MTL_TRANSACTIONS_INTERFACE With Error: Invalid Transaction Source Segments (Doc ID 2458933.1)

Last updated on JANUARY 08, 2021

Applies to:

Oracle Warehouse Management - Version 12.2 and later
Oracle Inventory Management - Version 12.2 and later
Information in this document applies to any platform.
APP-INV-5337 / INV_INT_SRCSEGCODE / Invalid transaction source segments

Symptoms

Find stuck sales order issue transaction records stuck in the transaction open interface (table MTL_TRANSACTIONS_INTERFACE / MTI) with the following error.

ERROR
Invalid transaction source segments

STEPS
The issue cannot be reproduced at will.
- In this case, the user was doing Ship Confirm from the Warehouse Management (WMS) mobile device. They had no errors but records were stuck.

See the stuck records with the following steps:
1. Navigate to Inventory > Transactions > Transaction Open Interface
2. Query : See records in error.

-or: See records in the Shipping transactions form where the order lines are Shipped but the delivery details show next step to Interface to Inventory.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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