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DATAFIX: Interface Trip Stop Errors With Salesrep Cannot Be Derived From Sales Credits For Line XXXXXX (Doc ID 2460318.1)

Last updated on FEBRUARY 22, 2020

Applies to:

Oracle Shipping Execution - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Oracle Order Management - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Interface Trip Stop

When attempting to run Interface Trip Stop (ITS), the following error occurs:


ERROR
-----------------------

Calling program unit OE_FLEX_COGS_PUB.START_PROCESS
  NO. OF OE MESSAGES :1
  RETURN STATUS FROM OE_FLEX_COGS_PUB.START_PROCESS IS E
  CONCAT_SEGS IS
  CONCAT_IDS IS
  CONCAT_DESCRS IS
  L_CONGS_RETURN_CCID IS 0
  Cost Of Goods Sold Account Generation Failed with error : Salesrep cannot be derived from sales credits for line XXXXXXX
  l_account ==> 0
  Exiting WSH_SHIP_CONFIRM_ACTIONS.GET_ACCOUNT (10/10/2018 02:30:39 PM, .05 seconds) 

 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management Super User Responsibility
2. Shipping
3. Interfaces

Cause

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In this Document
Symptoms
Cause
Solution
References


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