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Expenses Saved Search have performance issues or end up in Server Error. (Doc ID 2461055.1)

Last updated on FEBRUARY 13, 2020

Applies to:

Oracle Internet Expenses - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

iExpense Saved Searches are receiving an error

ERROR
-----------------------
Failure of Web Server bridge: No backend server available for connections: timed out after 10 seconds or idemptent set to OFF or method not idemptent.


STEPS
-----------------------
Login as an Expenses User

Navigate to iExpense Audit Responsibility,

clicking on Advanced Search

and then click on the Saved Searches button.

It just spins and produces the following error:
Failure of Web Server bridge: No backend server available for connections

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot used saved searched for auditing but instead must use the Advanced Search feature.

Cause

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In this Document
Symptoms
Cause
Solution
References


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