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Refresh Order Management Materialized Views Running Long (Doc ID 2461581.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Item Usage

ACTUAL BEHAVIOR
---------------
Refresh Order Management Materialized Views running long
The program was usually completing in 3-4 hours usually but now it's running for the past 24 hours

EXPECTED BEHAVIOR
-----------------------
Expect program to completes in 3-4 hours

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as Order Management responsibility
2. Run Refresh Order Management Materialized View

==

AWR Report shows expensive query:

INSERT /*+ BYPASS_RECURSIVE_CHECK */ INTO "APPS"."OE_ITEMS_MV" SELECT
    citems.customer_item_number ITEM
  , citems.customer_item_id ITEM_ID
  , nvl(citems.customer_item_desc, T.description) ITEM_DESCRIPTION
  , B.inventory_item_id INVENTORY_ITEM_ID
  , CAST(B.concatenated_segments as VARCHAR2(1000)) INVENTORY_ITEM
  , 'CUST' ITEM_IDENTIFIER_TYPE
  , citems.customer_id SOLD_TO_ORG_ID
  , B.organization_id ORGANIZATION_ID
  , decode(citems.inactive_flag,'Y','INACTIVE','N','ACTIVE')   ITEM_STATUS
  , decode(cxref.inactive_flag ,'Y', 'INACTIVE' ,'N','ACTIVE')  CROSS_REF_STATUS
  , LOC.ADDRESS1 || LOC.ADDRESS2 Address
  , decode(flv.lookup_code,3, LOC.CITY || loc.state || loc.postal_code,2,arl.meaning,1,null) CUST_ADDRESS
  , flv.meaning ITEM_DEFINITION_LEVEL
  , cxref.preference_number RANK
  , SITE.CUST_ACCT_SITE_ID SITE_USE_ID
  , flv.lookup_code ITEM_DEFINITION_LEVEL_CODE
  , T.Language LANGUAGE
  , IC.CATEGORY_ID
  , 'Y' ORG_INDEPENDENT_FLAG
  , B.organization_id CROSS_REF_ORG_ID
FROM
    mtl_customer_items citems
  , mtl_customer_item_xrefs cxref
  , MTL_SYSTEM_ITEMS_TL T
  , MTL_SYSTEM_ITEMS_B_KFV B
  , HZ_CUST_SITE_USES_ALL      SITE
  , HZ_PARTY_SITES             PARTY_SITE
  , HZ_LOCATIONS               LOC
  , HZ_CUST_ACCT_SITES_ALL     ACCT_SITE
  , AR_LOOKUPS ARL
  , fnd_lookup_values_vl flv
  , mtl_parameters mp
  , MTL_ITEM_CATEGORIES IC
  , MTL_DEFAULT_CATEGORY_SETS CS
WHERE
    NVL(SITE.status, 'A')  = 'A'
    AND NVL(SITE.site_use_code, 'SHIP_TO') = 'SHIP_TO'
    AND SITE.cust_acct_site_id (+) = citems.address_id
    AND SITE.CUST_ACCT_SITE_ID = ACCT_SITE.CUST_ACCT_SITE_ID (+)
    AND ACCT_SITE.PARTY_SITE_ID = PARTY_SITE.PARTY_SITE_ID (+)
    AND PARTY_SITE.LOCATION_ID = LOC.LOCATION_ID (+)
    AND citems.customer_item_id = cxref.customer_item_id
    AND cxref.inventory_item_id = B.inventory_item_id
    AND B.customer_order_enabled_flag = 'Y'
    AND B.bom_item_type in (1,4)
    AND B.INVENTORY_ITEM_ID = T.INVENTORY_ITEM_ID
    AND B.ORGANIZATION_ID = T.ORGANIZATION_ID
    AND citems.CUSTOMER_CATEGORY_CODE = ARL.LOOKUP_CODE(+)
    AND ARL.LOOKUP_TYPE(+) = 'ADDRESS_CATEGORY'
    AND flv.lookup_type(+) = 'INV_ITEM_DEFINITION_LEVEL'
    AND citems.item_definition_level = flv.lookup_code(+)
    AND mp.organization_id = B.organization_id
    AND cxref.master_organization_id = mp.master_organization_id
    AND IC.ORGANIZATION_ID = B.organization_id
    AND IC.INVENTORY_ITEM_ID = B.INVENTORY_ITEM_ID
    AND IC.CATEGORY_SET_ID = CS.CATEGORY_SET_ID
    AND CS.functional_area_id = 7
UNION ALL
SELECT
    CAST(B.concatenated_segments as VARCHAR2(1000)) ITEM
  , B.inventory_item_id  ITEM_ID
  , T.description ITEM_DESCRIPTION
  , B.inventory_item_id INVENTORY_ITEM_ID
  , CAST(B.concatenated_segments as VARCHAR2(1000)) INVENTORY_ITEM
  , 'INT' ITEM_IDENTIFIER_TYPE
  , cast(NULL as NUMBER) SOLD_TO_ORG_ID
  , B.organization_id ORGANIZATION_ID
  , cast(NULL as VARCHAR2(10)) ITEM_STATUS
  , cast(NULL as VARCHAR2(10)) CROSS_REF_STATUS
  , cast(NULL as VARCHAR2(1000)) ADDRESS
  , cast(NULL as VARCHAR2(1000)) CUST_ADDRESS
  , cast(NULL as VARCHAR2(100)) ITEM_DEFINITION_LEVEL
  , cast(NULL as NUMBER) RANK
  , cast(NULL as NUMBER) SITE_USE_ID
  , cast(NULL as VARCHAR2(100)) ITEM_DEFINITION_LEVEL_CODE
  , T.Language LANGUAGE
  , IC.CATEGORY_ID
  , 'Y' ORG_INDEPENDENT_FLAG
  , B.organization_id CROSS_REF_ORG_ID
FROM
     MTL_SYSTEM_ITEMS_TL T ,
     MTL_SYSTEM_ITEMS_B_KFV B,
     MTL_ITEM_CATEGORIES IC,
     MTL_DEFAULT_CATEGORY_SETS CS
WHERE
     B.customer_order_enabled_flag = 'Y'
     AND bom_item_type in (1,4)
     AND B.INVENTORY_ITEM_ID = T.INVENTORY_ITEM_ID
     AND B.ORGANIZATION_ID = T.ORGANIZATION_ID
     AND IC.ORGANIZATION_ID = B.organization_id
    AND IC.INVENTORY_ITEM_ID = B.INVENTORY_ITEM_ID
    AND IC.CATEGORY_SET_ID = CS.CATEGORY_SET_ID
    AND CS.functional_area_id = 7
UNION ALL
SELECT
    items.cross_reference ITEM
  , cast(NULL as NUMBER) ITEM_ID
  , nvl(items_tl.description, T.description) ITEM_DESCRIPTION
  , B.inventory_item_id INVENTORY_ITEM_ID
  , CAST(B.concatenated_segments as VARCHAR2(1000)) INVENTORY_ITEM
  , items.cross_reference_type ITEM_IDENTIFIER_TYPE
  , cast(NULL as NUMBER) SOLD_TO_ORG_ID
  , B.organization_id ORGANIZATION_ID
  , cast(NULL as VARCHAR2(10)) ITEM_STATUS
  , decode(sign(nvl(types.disable_date,sysdate)- sysdate),-1,'INACTIVE','ACTIVE') CROSS_REF_STATUS
  , cast(NULL as VARCHAR2(1000)) ADDRESS
  , cast(NULL as VARCHAR2(1000)) CUST_ADDRESS
  , cast(NULL as VARCHAR2(100)) ITEM_DEFINITION_LEVEL
  , cast(NULL as NUMBER) RANK
  , cast(NULL as NUMBER) SITE_USE_ID
  , cast(NULL as VARCHAR2(100)) ITEM_DEFINITION_LEVEL_CODE
  , T.Language LANGUAGE
  , IC.CATEGORY_ID
  , ITEMS.ORG_INDEPENDENT_FLAG
  , ITEMS.ORGANIZATION_ID CROSS_REF_ORG_ID
FROM
    mtl_cross_reference_types types
  , mtl_cross_references_B items
  , mtl_cross_references_TL items_tl
  , MTL_SYSTEM_ITEMS_B_KFV B
  , MTL_SYSTEM_ITEMS_TL T
  , MTL_ITEM_CATEGORIES IC
  , MTL_DEFAULT_CATEGORY_SETS CS
WHERE
    items.cross_reference_type = types.cross_reference_type
    AND items_tl.CROSS_REFERENCE_ID = items.CROSS_REFERENCE_ID
    AND b.inventory_item_id = items.inventory_item_id
    AND B.customer_order_enabled_flag = 'Y'
    and b.bom_item_type in (1,4)
    AND T.INVENTORY_ITEM_ID = B.INVENTORY_ITEM_ID
    AND T.ORGANIZATION_ID = B.ORGANIZATION_ID
    AND T.language = items_tl.language
    AND IC.INVENTORY_ITEM_ID = B.INVENTORY_ITEM_ID
    AND IC.ORGANIZATION_ID = B.organization_id
    AND IC.CATEGORY_SET_ID = CS.CATEGORY_SET_ID
    AND CS.functional_area_id = 7

Cause

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In this Document
Symptoms
Cause
Solution


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