OTM Incorrectly Populates the "Pickup Appointment" Along With the "Delivery Appointment" When Schedule Appointment Action Is Used
(Doc ID 2461673.1)
Last updated on DECEMBER 03, 2019
Applies to:
Oracle Transportation Management - Version 6.4.3 and laterOracle Transportation Management Cloud Service - Version 18 and later
Information in this document applies to any platform.
Symptoms
OTM populates the "Pickup Appointment" along with the "Delivery Appointment" which is not expected.
Example:
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Shipment ID: XXX > Actions > Operational Planning > Dock Scheduling > Schedule Appointment > Select the Drop off Stop > Select the time slot and save.
Check the shipment's drop off stop, you will see
Pickup Appointment: 2018-07-08 22:00 UTC (Not Expected)
Delivery Appointment: 2018-07-08 22:30 UTC (Expected)
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |