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OTM Incorrectly Populates the "Pickup Appointment" Along With the "Delivery Appointment" When Schedule Appointment Action Is Used (Doc ID 2461673.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Transportation Management - Version 6.4.3 and later
Oracle Transportation Management Cloud Service - Version 18 and later
Information in this document applies to any platform.

Symptoms

OTM populates the "Pickup Appointment" along with the "Delivery Appointment" which is not expected.

Example:
-----------
Shipment ID: XXX > Actions > Operational Planning > Dock Scheduling > Schedule Appointment > Select the Drop off Stop > Select the time slot and save.
Check the shipment's drop off stop, you will see

Pickup Appointment: 2018-07-08 22:00 UTC (Not Expected)
Delivery Appointment: 2018-07-08 22:30 UTC (Expected)

Cause

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In this Document
Symptoms
Cause
Solution
References


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