Incorrect Cost Displayed in Self-Service > Benefits for a Specific Plan (Doc ID 2462242.1)

Last updated on JULY 18, 2022

Applies to:

Goal

Plan Name = Spouse Medical Surcharge
Standard Rate Calculation Method = Flat Amount
Flat Amount = 200.00
Program Activity Reference Period = Biweekly
Enrollment/Rate Frequency = Per Pay Period with Frequency Rules (could also occur using Per Pay Period and Estimated Per Pay Period)

Why does the Confirmation Statement page in Self-Service > Benefits display a monthly amount of $433 instead of the per pay period amount of $200 for this plan?

All plans are defined with a Flat Amount Standard Rate.

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.