APPROVER_ID Is Null in FUN_TRX_HEADERS Approved via E-Mail (Doc ID 2462434.1)

Last updated on DECEMBER 16, 2020

Applies to:

Symptoms

When approving an AGIS transaction via E-Mail notification, the approver_id of the transaction is not populated in fun_trx_headers. The issue does not happen when the approval is done from worklist through workflow applications.

Expected Behavior
The approver_id in fun_trx_headers is populated when the approval is performed by the approver.

Steps To Reproduce
The issue can be reproduced at will with the following steps:
1. Log into Intercompany super user
2. Navigate to Transactions-Outbound
3. Create a batch and submit the batch for approval
4. Approver receives the notification for Approval - Via Email / Notification Worklist
5. Approver approves the batch from email notification
6. Batch status is complete
7. Approver_id in the table Fun_trx_headers is Blank/Null

Cause

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