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12.2 E-Business Suite Integrated SOA Gateway Invoking Submit Request REST Web Service Fails With Error 'ISG_SERVICE_EXECUTION_ERROR Message: Error occurred while executing the web service request Resolution: System error, please see service log trace' (Doc ID 2462502.1)

Last updated on MAY 03, 2019

Applies to:

Oracle E-Business Suite Integrated SOA Gateway - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

E-Business Suite 12.2 Integrated SOA Gateway, Installation related issues

 

 

 



Invoking the submit request REST Web Service fails with the following error:


Code: ISG_SERVICE_EXECUTION_ERROR.
Message: Error occurred while executing the web service request
Resolution: System error, please see service log trace for details'


The issue can be reproduced at will with the following steps:
1. Successfully deployed Rest Service using SOA Gateway
2. Copied and pasted WADL in ReadyAPI testing tool which parsed the Endpoint, Method and Resource.
3. Prepared json payload with parameters, run and received error message.


The issue has the following business impact:
Due to this issue, users cannot submit request via web service.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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