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12.2 E-Business Suite Integrated SOA Gateway Invoking Submit Request REST Web Service Fails With Error 'ISG_SERVICE_EXECUTION_ERROR Message: Error occurred while executing the web service request Resolution: System error, please see service log trace' (Doc ID 2462502.1)

Last updated on MARCH 24, 2023

Applies to:

Oracle E-Business Suite Integrated SOA Gateway - Version 12.2 to 12.2 [Release 12.2]
Information in this document applies to any platform.


E-Business Suite 12.2 Integrated SOA Gateway, Installation-related issues


Invoking the submit request REST Web Service (e.g. AuthenticationService, isActive, FND_USER_PKG)  fails with the following error:


The issue can be reproduced at will with the following steps:
1. Successfully deployed Rest Service using SOA Gateway
2. Copied and pasted WADL in ReadyAPI testing tool which parsed the Endpoint, Method, and Resource.
3. Prepared JSON payload with parameters, run, and received the error message.

The issue has the following business impact:
Due to this issue, users cannot submit requests via web service.


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