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'Reduce Regular' Earnings Element Created For Retropay (Enhanced) is not Reducing Retro Salary (Doc ID 2462545.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Payroll - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

A new Retro earnings element has been created to implement Retropay (Enhanced); however, users are getting an 'Assertion failure detected at location pyibccv:1' error when running a Quick Pay with this new retro 'reduce regular' earnings element.

It was found that the new element has the 'Reduce Regular' balance feeds, whereas the existing 'reduce regular' earnings element does not have these balance feeds.  The old element has been in use for many years.

If the 2 'reduce regular' balance feeds are removed from the new retro element, then the payroll completes without error, however, the retro salary amount is not getting reduced by the retro amount associated with the 'reduce regular' retro element.

It is confirmed that time definition id is set for all existing elements and the proration is set to Generated for the base elements. However, if the 'Reduce Regular' balances are left on the new retro element, when running the Retopay Enhanced process, the elements associated with the employee's retro process are generating a null entry.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create new 'reduce regular' element to be used as a retro element
2. Attach the new element to an old 'reduce regular' earnings element
3. Test Retropay and QuickPay and find the issues mentioned above


Cause

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In this Document
Symptoms
Cause
Solution


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