Cannot Book Imported Sales Order
(Doc ID 2462619.1)
Last updated on JANUARY 25, 2021
Applies to:
Oracle Order Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
When attempting to Book an EDI order, that comes through Order Import in 'Entered' status, the following error occurs
Other orders from this customer are booked with no issue.
Just seems to be a problem with this order.
ERROR
The Booking Activity has errored out, please contact your System Administrator.
STEPS
1. Via the Order Management Responsibility.
2. Navigate: Order, Returns > Sales Orders
3. Bring up Order Number = 4805818, and attempt to Book it.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |